A call queuing solution from Ring 24 will allow you to answer more calls without increasing overheads, in turn increasing your customer satisfaction. A hosted call queuing solution from Ring 24 is best suited for call centres and telemarketing operations that are looking for simple, cost effective solutions that offer basic necessities delivering calculable results.
Benefits of call queuing
- Give priority to important customers
- Allows you to create custom support packages to priority customers
- Answer more calls and specify which calls need to be dealt with faster
- Improve agent morale
- Easy to install as it is hosted on the network – no hardware
- Decrease call abandonment rates
- Gives your company a larger professional image
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