With a call reporting solution from Ring 24 you have the powerful analysis and reporting tools on hand you can be pro active in chasing up missed calls, monitor staff performance and monitor marketing campaign successes.
The Benefits of call reporting
- If a potential customer calls in and their call isn’t answered, you can track their number. Call management gives you the opportunity to be pro active and call back any missed business opportunities
- Monitor staff performance, trace an individuals or a department’s response rate
- You can see comprehensive reports on call traffic including your busiest time of day. You will be able to use this information to manage your call handling. Your customers will be happier because they never have to hear the engaged tone
- Capitalize on your advertising and instantly review response rates to particular adverts and find out which one is giving you the best return on investment
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